Cancellation and Refund Policy
At CallMyCab, we strive to offer a simple and efficient cab listing experience. Please review our cancellation and refund policy below:
1. No Cancellations
- Once a cab listing is submitted and approved, it cannot be cancelled. Listings will remain live on the platform for the duration of the selected period.
2. No Refunds
- CallMyCab does not offer refunds for any listings, including both free and premium listings. This applies to:
- Mistaken listings
- Changes of mind
- Dissatisfaction with listing performance
3. Premium Listing Payments
- All payments for premium listings are non-refundable. Once payment is made and the listing is ranked higher, the fee is considered final and cannot be reversed under any circumstances.
4. Listing Modifications
- If you need to modify your listing, you may be allowed to update the details (such as contact information or vehicle details) at no extra cost, subject to our approval.
- Modification requests must be made through the user dashboard or by contacting our support team.
5. Service Interruptions
- In the rare event of technical issues or service disruptions on our platform, CallMyCab will work diligently to resolve the problem. However, this does not entitle the user to a refund.
6. Chargebacks
- In the event of a chargeback or dispute with a payment provider, CallMyCab reserves the right to remove the associated listing from the platform immediately.
7. Discretionary Adjustments
- CallMyCab reserves the right to make adjustments or offer credits in exceptional cases. Any such actions are at the sole discretion of CallMyCab and do not establish a precedent for future listings or claims.